1. Agreement to Terms
By accessing or using Cube Node's services, you agree to be bound by these Terms of Service. If you
disagree with any part of these terms, you may not access our services.
2. Service Description
Cube Node provides premium cloud hosting services including but not limited to:
- Game server hosting
- Bot hosting, Lavalink, Web hosting, PaaS
- Virtual Private Server (VPS) hosting
- Related hosting services and management tools
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with
reasonable notice.
3. User Accounts and Registration
3.1 Account Creation
To use our services, you must create an account by providing accurate, complete, and current
information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security
You are solely responsible for all activities that occur under your account. You must immediately
notify us of any unauthorized use of your account or any other breach of security.
3.3 Age Requirements
You must be at least 13 years of age to use our services. Users between 13 and 18 years of age must
have parental or guardian consent.
4. Acceptable Use Policy
4.1 Prohibited Activities
You agree not to use our services for any unlawful purpose or in any way that could harm Cube Node,
its users, or any third party. Prohibited activities include but are not limited to:
- Hosting illegal content or engaging in illegal activities
- Distributing malware, viruses, or other harmful software
- Launching DDoS attacks or other network attacks
- Mining cryptocurrency without explicit authorization
- Hosting adult content, gambling, or phishing websites
- Violating intellectual property rights
- Spamming or sending unsolicited communications
- Attempting to gain unauthorized access to our systems or other users' accounts
4.2 Resource Usage
You must use server resources responsibly and in accordance with your service plan limitations.
Excessive resource usage that degrades service quality for other users may result in service
suspension.
5. Payment Terms
5.1 Pricing and Billing
Service fees are charged according to the plan you select. All prices are in USD unless otherwise
stated. We reserve the right to change our pricing with 30 days' notice to existing customers.
5.2 Payment Methods
We accept various payment methods as displayed on our billing portal. Payment processing is handled
by third-party payment processors.
5.3 Automatic Renewal
Services automatically renew at the end of each billing cycle unless cancelled before the renewal
date. You will be charged automatically using your selected payment method.
5.4 Late Payments
Failure to pay on time may result in service suspension or termination. Late fees may apply as
specified in your service agreement.
6. Service Level Agreement (SLA)
6.1 Uptime Guarantee
We strive to maintain a 99.9% uptime guarantee for our services. Planned maintenance is excluded from
uptime calculations and will be announced in advance when possible.
6.2 DDoS Protection
Our services include industry-leading DDoS protection. However, we cannot guarantee complete immunity
from all attacks and reserve the right to null-route IPs under severe attack to protect our network
infrastructure.
6.3 Support
We provide 24/7 support through our contact page and email at shauryaa.flex@gmail.com. Response times vary based on
ticket priority and service plan.
7. Data and Backups
7.1 User Responsibility
You are solely responsible for maintaining backups of your data. While we may provide backup tools,
we are not liable for any data loss.
7.2 Data Retention
Upon service termination, we will retain your data for 7 days. After this period, all data will be
permanently deleted and cannot be recovered.
8. Service Suspension and Termination
8.1 Suspension
We reserve the right to suspend or terminate your services immediately if you violate these Terms of
Service, engage in prohibited activities, or fail to pay for services.
8.2 User Termination
You may cancel your services at any time through our billing portal. Cancellations take effect at the
end of your current billing period.
8.3 Effects of Termination
Upon termination, your access to services will be revoked, and data retention policies will apply as
described in Section 7.2.
9. Intellectual Property
All content, features, and functionality of Cube Node services, including but not limited to text,
graphics, logos, and software, are owned by Cube Node and are protected by intellectual property
laws.
10. Limitation of Liability
To the maximum extent permitted by law, Cube Node shall not be liable for any indirect, incidental,
special, consequential, or punitive damages, including but not limited to loss of profits, data, or
goodwill, arising from your use of our services.
Our total liability to you for any claims arising from your use of our services shall not exceed the
amount you paid us in the six months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Cube Node, its officers, directors, employees,
and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our
services or violation of these Terms of Service.
12. Dispute Resolution
12.1 Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable international
laws and regulations.
12.2 Arbitration
Any disputes arising from these terms or our services shall be resolved through binding arbitration
rather than in court, except where prohibited by law.
13. Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand
how we collect, use, and protect your information.
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of
significant changes via email or through our service dashboard. Continued use of our services after
changes constitutes acceptance of the modified terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
16. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision
will be limited or eliminated to the minimum extent necessary, and the remaining provisions will
remain in full force and effect.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire
agreement between you and Cube Node regarding the use of our services.